Privacy Policy

Effective Date: 09/01/2025

Astro AI Marketing LLC

A2P 10DLC-Aligned

YOUR PRIVACY MATTERS. This Privacy Policy explains how Astro AI Marketing LLC (“we,” “our,” or “us”) collects, uses, and protects information when you visit our website, submit forms, communicate with us, or use our services. We are committed to protecting your privacy and handling mobile information and SMS consent data in a manner consistent with A2P 10DLC messaging requirements, carrier guidelines, and applicable laws.

1. Introduction 2. Information We Collect 3. How We Use Your Information 4. SMS Messaging & Consent (A2P Compliance) 5. Information Sharing 6. Data Protection & Security 7. Your Privacy Rights (Access / Delete Data) 8. Cookies & Tracking Technologies 9. Policy Updates 10. Contact Information

1. Introduction

This Privacy Policy applies to our website and services, including any online forms, funnels, landing pages, scheduling tools, and communications you have with us. By using our website or providing information to us, you acknowledge this Policy.

Website: https://www.astroaibots.com

Age Restriction (18+): You must be at least 18 years old to opt in to receive SMS messages from us.

2. Information We Collect

We may collect the following categories of information when you voluntarily provide it or when you interact with our site:

Personal Information: name, email address, phone number, and similar identifiers.
Service Information: appointment details, form submissions, onboarding details, service inquiries, and support requests.
Payment Information: payments are processed securely by third-party payment processors; we do not store full payment card details on our servers.
Usage Data: IP address, browser type, device identifiers, pages viewed, approximate location (e.g., city/state), and general website interaction data.

3. How We Use Your Information

We use information we collect only for legitimate business purposes, including to:

Provide, operate, and manage our services
Respond to inquiries, schedule appointments, and provide customer support
Communicate with you about onboarding, service updates, and account-related messages
Send transactional and informational SMS notifications only to users who have explicitly opted in
Improve website functionality, performance, and user experience
Prevent fraud, secure our systems, and enforce policies
Comply with legal and regulatory obligations

We do not use mobile information for unsolicited marketing.

4. SMS Messaging & Consent (A2P Compliance) SMS

SMS messages are sent only to users who have provided explicit consent via an opt-in checkbox or other clear opt-in method. Consent is not a condition of purchase.

4.1 Description of SMS Program & What Messages You May Receive

Depending on what you opt in to and your relationship with us, messages may include:

Appointment confirmations and reminders
Service updates, onboarding notifications, and account-related messages
Customer support and two-way conversational messages
Occasional promotional or marketing messages about our services and offers (only where you have provided consent)

4.2 How SMS Consent Is Obtained and Used

We obtain SMS consent through a clear opt-in process (for example, a checkbox on a web form that is not pre-checked), where you affirmatively agree to receive SMS messages from Astro AI Marketing LLC. We use SMS consent only to send messages aligned with the purposes disclosed at the time of opt-in.

4.3 Message Frequency

Message frequency: may vary.

4.4 Message & Data Rates

Message & data rates: standard message and data rates may apply.

4.5 Opt-Out / Unsubscribe Instructions

You may opt out at any time by replying STOP. You may also reply END, CANCEL, UNSUBSCRIBE, or QUIT. After opting out, you will no longer receive SMS messages unless you opt in again.

4.6 Customer Support Contact

For help, reply HELP or contact us at [email protected].

4.7 Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

4.8 Age Restriction (18+)

You must be at least 18 years old to opt in to receive SMS messages.

No mobile information sharing for marketing: No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text messaging services necessary to deliver SMS messages.

6. Data Protection & Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. These measures may include encryption in transit (e.g., SSL/TLS), access controls, and monitoring.

Payment data is handled securely by compliant third-party payment processors and is not stored on our systems. No method of transmission or storage is 100% secure; therefore, we cannot guarantee absolute security.

7. Your Privacy Rights (Access / Delete Data)

You may have the right to:

Request access to the personal information we hold about you
Request correction or deletion of your information (subject to legal/contractual requirements)
Withdraw consent for SMS or email communications at any time

To request access, correction, or deletion of your personal information, contact us at [email protected]. SMS opt-out can also be completed by replying STOP.

8. Cookies & Tracking Technologies

We may use cookies and similar technologies to support core website functionality, measure performance, and analyze site usage. You can control cookies through your browser settings; disabling cookies may affect certain site features.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after changes become effective constitutes acceptance of the updated Policy.

10. Contact Information